Training & Support

Training

At Pacific Alliance, we offer a complete syllabus of courses in Autodesk and Bentley software. View our training calendar.

Our certified professionals provide practical training to users and IT staff, shortening the learning and adoption curve. Be more productive, cost-efficient, and competitive in your market with:
• Standard and advanced training courses: Offered at Pacific Alliance’s Training Centers or your work place
• Customized training that suits your environment: Tailored to reinforce your work-flow, using your data
• Project-based training: Includes syllabus development

Technical Support

Pacific Alliance technical support is responsive, flexible and affordable whether it’s online or by phone, we’re here to meet your needs.

From 8:30am to 5:00pm on work days our support desk is ALWAYS STAFFED with dedicated, trained professionals. They have industry experience in your discipline, ensuring a complete understanding and a timely resolution of the challenges you face.

All technical support calls are given a case number and tracked through our CRM ensuring that you get the timely responses that you require. Our Helpdesk staff are certified to escalate issues to Autodesk for resolution on an as-needed basis. Technical support is always included when you purchase Autodesk Subscription – you are never left in the cold!

Call 1.877.691.9171 to contact us today or email us at support@pat.ca